The hotel decor is lovely, with elegant touches in common areas, making it inviting. I particularly appreciated the spacious layout that allowed for easy navigation, ensuring everyone could enjoy their time without difficulties.

More variety in room service menu options.

The rooftop pool offers stunning views and plenty of relaxation space, perfect for unwinding. The gym is well-equipped and kept clean, making it easy to get a workout in during your stay.

While the hotel décor is certainly appealing, the room had a few quirks that might throw off some guests. the TV selection felt a bit limited, and, oddly enough, the minibar was out of commission, which can be a letdown for late-night munchies. Additionally, even with all the amenities, a refrigerator would've made the room feel more complete. it’s the small comforts that sometimes matter most.

A Memorable Stay with Room for Improvement

Our stay for two nights had enjoyable moments, but it fell short on our wedding night. While the ambiance was lovely, we missed special touches for our occasion. The TV channels were limited, and the minibar didn’t function. For future guests, communicate your preferences in advance.

The Hilton Mexico City Santa Fe offered beautifully appointed rooms with contemporary decor, making my stay visually pleasing and comfortable. The hotel's accessibility features made it easy for me to navigate the spacious common areas without any difficulty.

Could use more variety in room service options.

We had a fantastic time staying at the Hilton! The rooftop pool was a highlight, and we enjoyed exploring the nearby shopping areas and trying local restaurants. Excellent service and a cozy atmosphere made our group vacation memorable. Highly recommend checking out the executive lounge during happy hour!

pleasant stay with excellent amenities

The rooftop pool offered breathtaking views, making it the perfect place to relax. I greatly appreciated the well-equipped gym that kept me motivated during my stay. Jonathan, the concierge, was immensely helpful in securing tours and providing local insights—his recommendations elevated my visit. The executive lounge's happy hour was a delightful touch, effectively enhancing the end of my busy days.

However, I found the traffic during peak hours to be quite frustrating, especially on the way from the airport.

I had an awesome stay in a King Room! The rooftop pool has stunning views and the gym kept me energized. The executive lounge's happy hour was a treat! Had a birthday surprise thanks to the amazing staff. they even arranged flowers for my room.

great access to parks and shopping areas for urban explorers

During my stay, I loved how the hotel was connected to Samara Mall, making it super easy to grab a bite or shop. We enjoyed strolling through the nearby Expo Santa Fe with its beautiful spaces for walking and enjoying the outdoors.

The Hilton provided an excellent experience for my business trip. The rooms were spacious with comfortable mattresses that ensured restful sleep. Communication was seamless, with staff efficiently assisting in setting up my presentation equipment. The hotel's business center met all my needs with reliable printing and copying services. Additionally, the location is ideal, with easy access to shopping and a variety of dining options.

There was no refrigerator in the room.

Oh, the guava jam! Spread it on toast and watch your taste buds dance! Not to mention the rooftop pool with killer views—pure bliss. The Executive Lounge's happy hour was an unexpected treat, making every sip feel special.

One slight hiccup—got chased down by a waiter over a breakfast bill. Could've just called, right?